Welcome to Ringorang, the online and mobile service of Ringorang Worldwide, LLC d/b/a Ringorang.

Ringorang Worldwide LLC, ('Ringorang', 'We', 'Our', 'Company'), is committed to protecting the privacy of individuals who use its services. We understand that personal data and privacy are important and treat it like our own. We have published this privacy policy to show what personal information is recorded and for what purpose, through the use of the sites and services provided at Ringorang.com domain, subdomains and related domains ('Site', 'Services').

 

Your agreement that we may contact you: You consent to us contacting you! It's easy to opt-out: email your request to optout@ringorang.com or as provided in the respective message you receive.

 

You consent to receive calls and text messages by automated means. By providing your phone number, you are consenting to receive calls and SMS/MMS msgs, including autodialed and automated calls and texts, to that number from Ringorang. Msg&data rates may apply.  See bottom of this page for Mobile Messaging Terms & Conditions.

 

By providing your contact information to us, you agree that Ringorang may contact you at the phone number or email address you provide in this online session, even if you have previously indicated your preference of 'do not call' or 'do not email' with a government registry or with Ringorang. You agree that we may use personal and financial information about you from our affiliated companies to prefill the Subscription Documents and other forms, if and as applicable. If you provide us with your mobile device information, you agree that we may contact you via your mobile device. (Your mobile carrier's charges may apply.). You can also revoke your agreement to be contacted at any time. If you do not want us to contact you, please email us at optout@ringorang.com.

 

We may also record your sessions for internal review purposes only and related to quality assurance, compliance and to improve user exerience. We capture: HTML changes that happen while you use pages; Mouse movements; Mouse clicks; Scroll movements; and key strokes. Each event tracked is saved into a cloud database using a time stamp which is later used to replay back the events to us in sequential order. We also track while you're on different pages (using a first-party cookie), enabling us to later play back the entire session in a single recording - even if you visited multiple pages. Recordings of both static and dynamic pages occur (including payment areas and logged in areas). By default, we will not record passwords and numbers which resemble credit card or banking numbers.

 

From time to time, we may revise this policy to reflect changes in applicable laws, regulations, or practices or features of our Service. In such case, this policy will be updated and the effective date will be updated. Your continued use of the Ringorang Site and Services will signify acceptance of this policy.

 

If you have any questions regarding this privacy policy or concerning your personal data stored by Ringorang, you are welcome to contact us at privacy@ringorang.com.

Collection and Use of Your Personal Data

Visitors / Non-Registered Users

A visitor or non-registered user using a Ringorang Site is not required to provide any personal information. If a visitor submits an enquiry to us as part of a support or other informational request or application, we may collect and retain such personal information as supplied by the visitor to facilitate return contact and answering of the request.

Registered Users

Use of the Ringorang Site as a registered user in either a public or private site requires us to collect and store a user's email address. This is used to identify the user for purposes of logging in, and to send application notifications when user action is required.

 

Optionally, a registered user may provide a first and last name, and biographical description of themselves. This information, collectively called a profile, will be viewed by the Company. Registered users have full control of their profile information, and may view or amend it at any time while logged in to the Site.

 

Through the use of the Service, a user may optionally choose to design a Ringorang® program and/or complete a questionnaire. Ringorang stores the responses from users and may use them to answer questions and commence additional communications with the user.

Private Ringorang Sites

Where a user is registered in a private Ringorang site, such as a corporate site, Ringorang will record that the user is a member of that site. Optionally, a private site can be configured to grant access to managers to view reports containing user responses. Optionally, a site administrator may choose to apply arbitrary tags to users, such as \"sales region\" or \"country\", to facilitate grouping in reports.

Sensitive Data

Ringorang does not use, require, or knowingly record any sensitive personal data. We request that users of our services not provide to Ringorang any sensitive data (e.g. data about an individual concerning racial origin; political, religious or sexual opinion, beliefs or persuasions; criminal convictions; trade union memberships; etc.), and we reserve the right to remove any such data on discovery.

Cookies, Web Beacons and Logging

To facilitate essential site features, the Ringorang Site makes use of browser cookies for registered users. Cookies are small pieces of text sent to a browser by a website which enable the website to remember information for subsequent visits. Ringorang uses cookies to determine login status and user preferences such as language choice, and are essential for the use of the Service. If a user disables cookies in their browser they will be unable to use the Service.

 

Cookies are also used to collect analytical statistics about use of the Site. This helps us better understand user behavior, which parts of our website people have visited most frequently, from what geographic regions, etc. Ringorang uses the Google Analytics service to gather this data. Ringorang may use web beacons in emails it sends to record the status of email deliveries, such as bounced, delivered, opened, etc. Ringorang uses this information for the purpose of delivery troubleshooting and statistical analysis.

 

Ringorang may log access to its sites and services and retain logs for a period of time to facilitate in monitoring and improving the performance, security, and functionality of the service. Logs may contain IP addresses, which may indicate the location of a user accessing the site.

Data Transfer

Ringorang will not share, sell, rent or trade personal information to unknown or unaffiliated third parties. However, Ringorang may share, sell, rent or trade personal information to closely related parties for marketing and/or promotional purposes so long as what is being marketed and/or promoted directly serves the scope of Ringorang's current products and services. For example: Ringorang may provide to Vergence Entertainment LLC (its Manager) certain investor-related data that it may use to announce an investment offered by Vergence. Ringorang will never share, sell, rent or trade highly-sensitive personal information such as but not limited to social security numbers and bank account numbers. Another example: Ringorang shares data that users provide when generating estimates and subsequenly connecting to a Ringorang Rep ('Reps'), with one or more Reps for the purpose of servicing and better serving the prospective clients accounts. Ringorang may transfer personal data to data centers of our service partners to enable the essential operation of the service.

Compelled Disclosure

Ringorang reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company's rights and/or to comply with a judicial proceeding, court order, or legal process.

Data Security and Integrity

Ringorang takes data security seriously and has in place appropriate physical and virtual safeguards, procedures and policies to prevent unauthorized access, disclosure, alteration or destruction of personal data.

 

Ringorang uses personal data supplied by or on behalf of registered users to facilitate use of the Ringorang Service by said users and, where relevant, their managers or administrators. Ringorang will take reasonable steps to verify the validity of personal data supplied, for example by validating email addresses and/or the source of data supplied.

Safe Harbor Principles

As a responsible organization, Ringorang adheres to the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Ringorang has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

 

Ringorang uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, implemented and accessible and in conformity with the Principles.

 

In compliance with the US-EU and US-Swiss Safe Harbor Principles, Ringorang commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact Ringorang at the contact details below.

 

In the unlikely event that a complaint or dispute cannot be resolved through our internal process, Ringorang has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus.

 

Mobile Messaging Terms & Conditions

 

We are offering a mobile messaging program (the “Program”), subject to these Mobile Messaging Terms and Conditions (the “Terms”). If you do not wish to continue participating in the program or no longer agree to these Terms, you can reply “STOP” to any mobile message from Us in order to opt out of the Program.

 

User Opt In: The Program allows users to receive SMS/MMS mobile messages by users affirmatively opting into the Program, such as through online enrollment forms or by texting a keyword to us or any successor short code to opt into the Program. Regardless of the opt-in method you utilized to join the Program, you agree that these Terms apply to your participation in the Program. The mobile messaging service used by Us to communicate with you requires human intervention for Our mobile messages to be initiated, and thus Our mobile messages are not sent to you by an automatic telephone dialing system (“ATDS” or “autodialer”). Nevertheless, by participating in the Program, you agree to receive autodialed marketing mobile messages and you understand that consent is not required to make any purchase from Us.

 

Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning updates and information.

 

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent based on your interaction with Us.

 

Contact Information: For support, email help@ringorang.com.

 

User Opt Out and Additional Commands: To opt out (discontinue participation in Program), reply “STOP” to any of Our mobile messages from your mobile device. This is the easiest and preferred method to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You may also opt out by texting “QUIT”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “STOP ALL” to any of Our mobile messages you receive, or by contacting Us via the means provided above and clearly communicating your intent to unsubscribe from the Program. For additional support, email help@ringorang.com.

 

MMS Disclosure: The Program will send SMS MTs if your mobile device does not support MMS messaging.

 

Mobile Donations Disclosure: No financial transactions will take place over the short code.

 

Our Warranty: We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of Our control. Carriers (e.g., T-Mobile) are not liable for delayed or undelivered mobile messages.

 

Dispute Resolution: In the event that there is a dispute, claim or controversy between you and Us, or between you and any third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, these Terms, Our Privacy Policy, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim or controversy will be determined by arbitration in Glendale, CA before one arbitrator. The arbitration will be administered by JAMS. For claims greater than $250,000, the JAMS Comprehensive Arbitration Rules and Procedures in effect at the time the arbitration is commenced will apply. For claims less than or equal to $250,000, the JAMS Streamlined Arbitration Rules in effect at the time the arbitration is commenced will apply. The arbitrator will apply the substantive law of Glendale, CA, exclusive of its conflict or choice of law rules. Nothing in this paragraph will preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the provision in this paragraph with respect to applicable substantive law, the Federal Arbitration Act (9 U.S.C. §§ 1-16) will govern any arbitration conducted pursuant to these Terms. Either party may commence arbitration by providing to JAMS and the other party to the dispute a written demand for arbitration, setting forth the subject of the dispute and the relief requested (“Arbitration Demand”).

 

To the fullest extent permitted by law, each of the parties agrees that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding or counterclaim arising out of or relating to this Agreement or any of the transactions contemplated hereby.

 

The appointed arbitrator may award monetary damages and any other remedies allowed by the state law designated above. In making his or her determination, the arbitrator will not have the authority to modify any term or provision of these Terms. The arbitrator will deliver a reasoned written decision with respect to the dispute (the “Award”) to each party, who will promptly act in accordance the Award. Any Award (including interim or final remedies) may be confirmed or enforced in any court having jurisdiction, including any court having jurisdiction over either party or its assets. The decision of the arbitrator will be final and binding on the parties, and will not be subject to appeal or review. Each party will advance one-half of the fees and expenses of the arbitrator, the costs of the attendance of the court reporter at the arbitration hearing, and the costs of the arbitration facility. In any arbitration arising out of or related to these Terms, the arbitrators will award to the prevailing party, if any, costs and attorneys’ fees reasonably incurred by the prevailing party in connection with that aspect of its claims or defenses on which it prevails, and any opposing awards of costs and attorneys’ fees awards will be offset. The parties will maintain the confidential nature of the arbitration proceeding, the hearing and the Award, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, or confirmation of an Award or its enforcement, or unless otherwise required by any applicable law. Any documentary or other evidence produced in any arbitration hereunder will be treated as confidential by the parties, witnesses and arbitrators, and will not be disclosed to any third person (other than witnesses or experts), except as required by any applicable law or except if such evidence was obtained from the public domain or is otherwise obtained independently of the arbitration.

 

Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to these Terms unless explicitly stated otherwise in writing. We reserves the right to change these Terms from time to time. Any updates to these Terms shall be communicated to you. You acknowledge your responsibility to review these Terms from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept these Terms, as modified.

Contact Information

Questions, comments or complaints regarding Ringorang's privacy policy or data collection and processing practices can be emailed to: privacy@ringorang.com.