Knowledge as a Service (KaaS) turns knowledge into habits. It’s a startup. We formed KaaS in 2019 to take the software product, Ringorang®, out of clinical behavior trials and pilot tests and commercialize it broadly.
Ringorang fosters knowledge-to-habit transformation, primarily assisting schools and enterprises. It serves as a “pocket coach” app, prompting users with short, gamified tasks lasting just 1-3 minutes daily. Gradually, participants build measurable competencies and ingrained habits. Real-time data analysis aids organizations in early issue detection, so remedial actions can be taken before it’s too late.
Schools can develop student workforce readiness. Enterprises target employee readiness in areas like sales, compliance, and change programs. We also collaborate with government, universities, and non-profits to promote life skills alongside work skills, covering topics such as mental health, financial literacy, safety, and suicide prevention.
Our overarching theme is readiness—preparing people for work and for life.
You will work closely with the founders. We require prior startup experience. We thrive in a high-performance atmosphere that prioritizes customer stability amid internal high velocity, pressure, uncertainty, and extensive growth opportunities. Introducing groundbreaking software takes grit. Email your resume to hr@kaas.guru.
RESPONSIBILITIES
This is a high-performance “doer” role with opportunity to grow customer accounts for financial incentive.
- Actively coach customers in use of the Ringorang software. Become a Ringorang expert!
- Develop a trusted advisor relationship with customer executives.
- Align with customer strategies, obsessively supporting them in hitting goals they couldn’t hit before.
- Help customers get outside their comfort zone.
- Analyze data and reveal to customers what’s really going on in their school or organization.
- Identify growth opportunities, collaborating with sales to ensure renewals and account expansion.
- Be responsive to customer issues, and bring them to timely and accurate resolution.
- Collaborate with our internal sales and product resources to escalate critical issues.
- Participate in testing of new Ringorang programs and features, and provide feedback.
- Manage deliverables from content developers, often part-time freelancers.
- Must thrive in front of a computer and on phone, emailing and Teams chat, with people globally
- Flexible, hybrid work environment, with at least 60% of the time onsite (downtown Wichita, KS).
ESSENTIAL SKILLS FOR SUCCESS
- Customer account management and/or sales experience.
- Good at working as part of a team. And good at working with customer teams.
- Experience with coaching, tutoring or teaching.
- Skilled with online software tools.
- Skilled at leading a web meeting (most of the job is done on Zoom/Teams).
- Excellent presentation, written, and oral communication skills.
- 3-4 years of experience in managing projects.
- Excellent at following processes.
- Managerial experience is a plus.
- Previous startup experience required, in a high-pressure small team.
DISCLAIMER
Knowledge as a Service, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Drive Workforce Development with Ringorang
Schedule a demo of our software to discuss how you can drive workforce development with your student or employee initiatives.
