Your privacy is very important to us and we want to make sure you feel safe and comfortable using our services. These are the principles that guide our privacy practices: 

• We only ask you for personal information when we really need it to provide you with the best possible service.  
• We only keep your personal information for as long as it is necessary to fulfill our service obligations to you. 
•  We only share your personal information with others when we have to comply with the law, deliver our services, or protect our rights.  
• We never rent, sell or exchange your personal information with anyone else.  
• We make it easy for you to control what information is visible to the public, searchable by search engines, kept private, or permanently deleted. 

This Privacy Policy explains how Knowledge as a Service, Inc. and its software platform Ringorang (“Ringorang”) collects, uses, shares, stores and protects your personal information and how you can access, update, delete, limit, and stop the use of this information. We give you choices regarding the collection, use, and sharing of your personal information, including the option for students to use only a school email address or to use single sign-on (e.g., via Google) where offered. 

We want to support as many people as possible, including those with disabilities. If you use a screen reader to access this policy, we suggest the following browser and screen reader combinations: Chrome and ChromeVox, Safari and VoiceOver (for Mac users), and Firefox and NVDA (for Windows users). 
 

Protecting students and their personal information 

Ringorang cares about the personal information of children and students and we follow the Children’s Online Privacy Protection Act (“COPPA”) and The General Data Protection Regulation (“GDPR”). We also help schools meet their responsibilities under the Family Educational Rights Privacy Act (“FERPA”). Ringorang offers a limited feature set and web site experience for young users of Ringorang. Apart from what is stated in this privacy policy, Ringorang does not collect personal information about any child for distribution, sharing, or selling.    

Here are some examples of safety and privacy measures on Ringorang: 

• We do not allow behaviorally targeted advertising on Ringorang.  
• Students are encouraged to use their school email address or login with single sign-on such as via Google.  
• The platform does not allow direct messaging between students.  
• Content is subject to proactive filtering. 

Parental Rights  

Ringorang enables parents and legal guardians of children younger than the age of consent (in the U.S., this means under 13) who have registered accounts with Ringorang to exercise their legal rights under laws such as COPPA. Parents/guardians can agree to the collection and use of their child’s personal information (PII) by Ringorang without agreeing to the disclosure of that information to third parties by Ringorang. Currently, the only personal information we request from a child younger than 13 is their parent’s or guardian’s email address or their student email address. 

If a parent or guardian wants to delete, modify, or review the information their children shared with  Ringorang, they may contact support@ringorang.com. Parents can also ask Ringorang to delete that information and stop Ringorang from collecting more information from their children by contacting us at support@ringorang.com. Ringorang may ask additional questions or take other steps to verify the identity of parents/guardians before responding to a request. 

Ringorang will never require a child to share more information than is reasonably necessary for using Ringorang. While Ringorang will assign personal identifiers to all Ringorang users to recognize repeat visitors and improve their Ringorang experience, Ringorang does not knowingly collect personally identifiable information from children younger than the age of consent without a parent or guardian’s consent. If we become aware, despite our intention not to gather this information, that we collected personally identifiable information from a child younger than the age of consent without permission then we will either delete this information or seek to obtain verifiable parental consent from the child’s parent or guardian to collect and use that data to provide the child with Ringorang services in the future. 

How Ringorang Collects Personal Information 

All interactions with the Ringorang website or app produce metadata that may identify you or could be identifiable information when paired with other information about you. In every case, Ringorang strives to collect only the minimum necessary information from you as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Ringorang or that is required by law. Visitors to the Ringorang website or app may always refuse to supply personally identifying information, however, doing so may prevent you from engaging in certain website-related activities. 

Information you provide to Ringorang  

If you make an account, Ringorang saves the account information you give us. This information may include: an email address, a parent or guardian email address, first name, last name. 

You can choose not to share some information or to delete or change it at any time. These actions may stop you from using some services or features that need this information. You may also share more information with Ringorang if you talk to our support team, join user research, marketing campaigns or sweepstakes, or use the services in other ways. 

As you use the service, you may also provide information in response to survey-style questions which are designed to gather feedback on the learning experience. These questions are not designed to invite the input of personal information.  

Information collected automatically 

We receive and store some types of information automatically as you use the service. These may include device information such as device model, operating system, and device identifiers such as IDFA and UDID. 

Ringorang also collects log information as you use the service. These data may include information regarding how and when you use the service as well as your browser type, preferred language, time zone, referring site, and internet protocol (IP) address. 

We may use your IP address to generate a general approximation of your location to provide the service. Examples include providing the right version of Ringorang based on your state or country and helping administrators when they sign up. Ringorang does not collect fine location data such as GPS or bluetooth beacons. 

We may use Google Analytics to help us understand how users engage with the service. Google Analytics uses cookies to compile reports that demonstrate how Ringorang is being used without identifying individual visitors. You can opt out of Google Analytics at any time and continue to use Ringorang. To learn more about opting out, click here.  

Aggregated demographic and activity data may be used for research purposes. 

Cookies and Web Beacons 

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to test new features and to help Ringorang identify and track visitors, their usage of the Ringorang website, and their website access preferences. Ringorang visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies, but some of the Ringorang website’s features may not function properly without the aid of cookies. To learn more about controlling cookies, please visit this link. You may also learn more about controlling flash cookies here. 

Information from other sources 

Depending on how you use the service, Ringorang may collect information from partners and integrated technologies. For example, if you choose to use Google Login or join using the Google Classroom integration, we may receive information including your name and email address from Google. Ringorang does not have access to the passwords used to log into your Google accounts.  

We may also receive your personal information from an administrator. For example, an administrator might input your email in order to provide you with access to Ringorang or to provide the administrator with report data on your performance. If you are a student, and a teacher chooses to enter your information directly into Ringorang or requires students to sign up via the Google Classroom Integration, or a similar rostering functionality, we require that teachers or schools get parental consent before using Ringorang with children who are under the age when they can grant consent on their own.  

Content on Ringorang may contain links to other websites not affiliated with the service. We are not responsible for the privacy practices of other websites and users need to be aware of the data privacy practices of such sites should they choose to use these links. 

Sensitive Information 

As described above, we limit data collection to what we need to provide the requested services. Ringorang does not knowingly collect data considered sensitive by GDPR such as those related to race or ethnicity, health and biometric information, or political affiliation. In addition to these categories, with respect to students, we do not collect free or reduced lunch eligibility. 

How does Ringorang use this information? 

Ringorang limits its disclosure of both information that could on its own or in combination with other information be used to identify you. We only disclose personally identifying information to administrators from affiliated organizations, such as your employer or school administrator, for purpose of testing or training or assessment, and to  Ringorang employees, contractors and subcontractors that: (i) must access that information in order to process it on Ringorang’s behalf or to provide services available at Ringorang’s website and mobile applications; and, (ii) agree not to disclose that information to others.  

Ringorang does not rent, sell or exchange potentially personally-identifying and personally-identifying information to any third party without your consent. Other than to Ringorang’s employees, contractors and affiliated organizations, as described above, Ringorang discloses potentially personally-identifying and personally-identifying information only when required to do so by law such as to comply with a court order, or when Ringorang believes in good faith that disclosure is reasonably necessary to protect the property, or legal rights or safety of  Ringorang, third parties or the public at large. 

The information we collect helps us to provide the service, maintain a consistent experience, and improve it or develop new services. Examples of how this information is used include: 

• Providing access to your account and saving progress over time. 
• Personalizing your experience based on factors such as general location, preferred language and areas of study. 
• Helping teachers identify and support individual students. 
• Analyzing engagement with specific features over time. 
  
  

We also use personal information to enforce our policies, comply with the law, and promote safety on the platform. These efforts protect the property, or legal rights or safety of Ringorang, third parties or the public at large. Examples of these efforts include: 

• Preventing security breaches and fraud. 
• Protecting users from inappropriate content. 
• Verifying the identity of a user 
• Complying with privacy legislation. 

Communicating with you 

If you are a registered Ringorang user, Ringorang may occasionally send you communications via email (if provided) or push notification (for mobile app users) to tell you about new features, get your feedback, and to keep you up to date with what’s going on with  Ringorang and our products. By registering to use our service you consent to the receipt of these communications, including text communications. You may choose to participate in sweepstakes and promotions which may have additional information regarding the use of Personal Information. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. We engage in these activities where we have a legitimate interest or with your consent. You may choose to stop receiving such communications by unsubscribing from emails and by disabling push notifications. 

How is my information shared?  

As described in this policy, Ringorang only shares your personal information when it is necessary to offer the service, comply with law, or with your permission. 

• In order to provide and improve Ringorang, a limited number of third-party services require access to your personal information. For example, your account data are saved in a data center so that you can log in from any device. Third party services are contractually prohibited from using your information except to provide the service.  
  
  

• Ringorang may need to disclose your information to a third party to comply with the law or a valid legal request. In such cases, we will let you know in advance unless we are legally prohibited from doing so.
   
• If Ringorang (or substantially all of its assets) are acquired by another company, personal information will be transferred to a new owner. In such a transfer, you will be notified and the new owner may continue to use your personal information as set forth in this policy. 

• Ringorang may aggregate statistics about the behavior of visitors to our website and app to improve our services. For instance, Ringorang may monitor the most popular programs on the Ringorang site or the highest scores. Ringorang may display this information publicly or provide it to others. 

Managing your personal information 

Data Subject Rights 

You have the right to delete, access, update, correct errors in, and export for transfer any of your personal information. Ringorang makes these data subject rights available to you regardless of which country or US state you reside in. 

Managing the subsequent use and disclosure of your personal information. 

As explained throughout this Privacy Policy, you have the ability to control the use of your personal information by Ringorang. Should you wish to prevent Ringorang from using your information, you should delete your account. With the exceptions explained below for information you shared with other Ringorang users, this allows you to eliminate any subsequent use and disclosure of your personal information. 

If your personally identifiable information changes, or if you no longer want to use Ringorang, you may review, edit, or delete it by visiting Ringorang’ My Profile page in the app menu. Parents may remove, delete or update an account or any information concerning their child that is posted on Ringorang by visiting their child’s settings page, working with their child’s teacher or by contacting us at support@ringorang.com. 

Data Retention 

We will retain your information for as long as your account is active or as needed to provide you services. In most cases, we delete user accounts if they have been inactive for more than twelve months. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

If you want support in deleting your account or updating your information at any time, contact support@ringorang.com.   

Data Security 

Ringorang follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Our security measures include the use of access-controlled data centers, encryption of all data in transit, and the encryption of user password data both in transit and at rest. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. 

In the event of a security breach, we will notify affected account holders within the amount of time required by law so that you can take steps to keep your data safe.  

If you have any questions about Ringorang security practices, you can contact us at support@ringorang.com. Ringorang reserves the right not to disclose our policies, procedures and the technologies and methods we employ to advance the security of your data so as to safeguard our practices. 
 

Additional Information for California Residents 

If you reside in California, you are entitled to exercise certain rights outlined in the California Consumer Protection Act (CCPA).  

You may delete your account or update your information at any time by contacting support@ringorang.com. 

You may request access to the personal information we’ve collected by emailing our team at support@ringorang.com. Ringorang will not discriminate against you for exercising these rights. 

Contact Us 

If you have questions or wish to send us comments about this Privacy Policy, please send an email to support@ringorang.com, or write us at: 

Ringorang 
c/o Knowledge as a Service, Inc. 
220 W Douglas Ave, Suite 400, 
Wichita, KS 67202 

Privacy Policy Changes 

Ringorang reserves the right to modify this privacy statement at any time, so please review it frequently. If we make a material change to our practices regarding your personally identifiable information, we will notify, by email, and/ or by means of a notice on our Web site prior to the change becoming effective and seek your consent for those new practices. 

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